Frequently Asked Questions
New to Auction Alert?
What does this site do?
Who is this application for?
How do you compare to competitors?
I am not from the United States, can I still use the site?
I am not receiving any emails!
I am receiving too many emails!
The item was sold before I could buy it!
Why am I limited to 10 queries and 30 emails?
When is my account charged?
What happens when I unsubscribe?
What countries do you support?
How do I change my credit card details?
How do I cancel my subscription?
How do I change my account details?
How do I turn off email notifications?
How safe is my credit card and password?
What is the preferred domain?
What currency are the prices in?
How do I add a search query?
How do I edit a search query?
Can I use boolean logic?
What happens after I save a search query?
How often are queries searched?
What's the difference between active and inactive queries?
How do I view the results?
How many results are stored?
How are the results ordered?
Why are the prices in other currencies slightly off?
How do I monitor a query?
Can I save a monitored query?
How often is the monitored query searched?
Why aren't desktop notifications working?
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